The average turnaround time for packages is 5 business days from the day you ordered.

All normal, non-wholesale packages, are shipped with USPS. Once the package has left the Lux Tan Co. LLC warehouse we are no longer responsible for the package and its contents and it is at the mercy of USPS and their policies including but limited to weather delay policies.

For updates about where your package is, please refer to the email notice you received when your package shipped.

If for some reason your package does not arrive within 2 weeks from the date of your shipping notification, please contact support at

Lux Tan Co. LLC is not responsible for wrong address input during the checkout process or stolen packages.